Orders & Shipping
Orders process in 1-2 business days. Standard delivery is 3-5 business days via USPS or UPS.
Yes, free standard shipping on all orders over $75 within the continental US.
Yes, we ship to the US and Canada. International shipping rates are calculated at checkout.
A tracking number is emailed once your order ships. You can also check order status from your account dashboard.
Products
Pass-through connectors allow the conductor wires to pass completely through the connector before trimming, making it easier to verify correct wire order. Standard connectors require precise wire cutting before insertion. Pass-through connectors are recommended for faster, more reliable terminations.
Each connector type requires a compatible crimp tool. Visit our compatibility guide or check the product page for recommended tools. Platinum Tools crimp tools are designed for specific connector families.
Yes, we carry shielded RJ45 connectors designed for Cat6A and other shielded cable types. These provide the EMI protection required for high-performance installations.
Returns & Warranty
We accept returns within 30 days of purchase. Items must be unopened and in original packaging. Contact us to initiate a return.
Contact us immediately. We will replace defective products at no charge. Platinum Tools products are backed by manufacturer warranty.
Bulk Orders
Yes, we offer discounted pricing on orders of 500+ units. Contact us through our contact form for a custom quote.
Still have questions?
Our team is here to help with product recommendations, technical questions, and order support.
Contact Us